Privacy statement
Use of our services
When you sign up for any of our services, we ask you to provide personal information. This information is used to provide the service. The data is stored on secure servers of Flowerportal or those of a third party.
Communication
When you send email or other communications to us, we may retain those communications. Sometimes we ask you for your personal information that may be relevant for the respective situation. This makes it possible to process your inquiries and respond to your requests. The data is stored on secure servers of Flowerportal or those of a third party.
Personal data that we process
Flowerportal processes your personal data because you use our services and/or because you have provided them to us.
Below is an overview of the personal data we process:
- Company name
- CoC number
- VAT number
- Bank account number
- First and last name of contacts
- Gender Address details
- Telephone number
- E-mail address
- IP address
- Information about your activities on our website Internet browser and device type
- Other personal data that you actively provide by, for example, creating a profile on this website, in correspondence and by telephone.
Flowerportal process your personal data for the following purposes:
- To enable you to create an account
- To enable the receipt and processing of orders
- To call or e-mail you if this is necessary to carry out our services
- To deliver goods and services to you
- To process your payment
The principles on the basis of which we store your data are based on an agreement to be concluded or already concluded and/or from a legitimate interest and/or permission.
Storage and protection of personal data
Flowerportal does not store your personal data longer than is deemed necessary by us. This concerns at least the retention obligation imposed by law, which is 7 years for data used in the financial administration.
Flowerportal is serious about protecting your data and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted exposure and unofficial modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us by sending an email to info@flowerportal.eu
Dissemination of your personal data
Flowerportal will not sell your data to third parties and will only provide this data if this is necessary for the execution of our agreement with you or to comply with a legal obligation. In case of companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Flowerportal remain responsible for these processing operations.
Cookies
Flowerportal uses the following cookies:
- Functional
- Analytical
- Tracking
A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Flowerportal uses cookies for technical and analytical purposes. This ensures that the website works properly and remembers your preferences, for example. These cookies are also used to make the website work properly and to be able to optimize it. We also place cookies that keep track of your surfing habits so that we can offer customized content.
Privacy rights
You have the right to check, correct or delete your personal data. You also have the right to withdraw your consent to data processing or to object to the processing of your personal data by Flowerportal.
You can request the verification, correction, deletion, transfer of your personal data or a request to revoke your permission or object to the processing of your personal data to info@flowerportal.eu
To ensure that the request for access has been made by you, we ask you to send a copy of your ID along with the request. In this photo, please black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Personal identification number (BSN). This is to protect your privacy. We will respond to your request as quickly as possible, but within no later than four weeks.
Changes
This privacy statement is adapted to the use of and the opportunities on this site. Any adjustments and/or changes of this site, could lead to changes to this Privacy statement. It is therefore recommended that you regularly consult this Privacy Statement.